Jennifer Ross, Facilitator & Trainer
Increase your professional facilitation skills with this course
This workshop is suitable for anyone who runs meetings or facilitates group discussions in the context of their paid work or their voluntary work in the community. It is an introductory workshop which will provide participants with essential facilitation skills.
Essential Facilitation Skills workshop training goals
At the end of this workshop you will:
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understand the role of a facilitator
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know how to engage participants
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understand group dynamics
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have strategies to deal with difficult behaviour, issues and conflict
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know how to work towards group agreement
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know how to ensure objectives have been met.
This Essential Facilitation Skills workshop will answer these questions:
What is facilitation?
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The role of a facilitator.
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Skills and qualities of an effective facilitator.
Planning and setting objectives
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Identify what you want to achieve and clearly articulate these goals.
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Preparation needed to ensure your outcomes are achieved.
Effective communication
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Engaging participants, building rapport, ice breakers, effective questioning techniques, and awareness of body language.
Learning styles
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Making use of all sensory and learning styles.
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Find out more about your own learning style and what that means for your facilitation.
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Strategies for connecting with participants.
Group dynamics
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Understanding group dynamics.
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Strategies for dealing with issues such as: resistance, disruptive behaviour, dominating personalities, conflict.
Consensus
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Building consensus and working towards group agreement.
Evaluation
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How to check if you have achieved your objectives and met the needs of your group.
Includes lunch, morning and afternoon tea and handout material.
The Presenter
Jennifer Ross is well known locally as an experienced facilitator and trainer who has worked extensively in both public and private sector organisations. As well as a Masters degree in Counselling, and a Certificate in Executive Coaching, she has a Bachelor of Arts and a Diploma in Teaching. Jennifer’s facilitation style is lively and enthusiastic, enabling workshop participants to gain skills and confidence in a safe and stimulating learning environment.
Comments from participants
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This workshop helped me to understand the importance of planning and reflecting when facilitating. Erana Pou, Social Worker, Te Ora Hou Northland Inc.
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Facilitation made easy – full of ideas and concepts. Kevin McKenzie, Team Leader, Regent Training Centre.
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Jennifer was a great facilitator showing how diverse a facilitator can be. Janine Moy, 10,000 Steps $ Active Workplace Facilitator, Sport Northland.
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This workshop reinforced the importance of planning before you facilitate. Michael Day, Policy Analyst, Northland Regional Council.
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Really enjoyed this workshop. It was a pleasure to attend. Jennifer is an excellent facilitator and presenter. After 25 years in community work I came out feeling refreshed with some new tools and ideas. Rongo Bentson, Environmental Coordinator, Te Runanga o Te Rarawa.
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I would recommend this course for people starting out in facilitation. It was a great confidence builder. Kerri Laurie, Quality Evaluator/Information Officer, NorthTec.
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Excellent facilitation course. I will be able to better focus my skills on hosting a hui with confidence and knowledge. Tasha Bentley, Breast feeding Advocate, Te Oranga, Te Runanga o Te Rarawa.
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Jennifer is great as a facilitator. Really good workshop that I am pleased to have been part of. Lena Fransham, SKIP Coordinator, Jigsaw North.
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